High end solutions are always related with huge data as in banking or travel services. These data are secret and must always be handled in secured manner. In today’s business environment high end solutions are used by companies that need to work with extensive data under controlled environment. Companies using CRM (customer relationship management) or connected with e-Commerce are the principal users of High-end IT solutions. The primary reason of using this tool is accuracy.
There are businesses for which it is essential to have data that is correct and results that are accurate. The concern becomes more for organizations dealing in customer servicing. The entire process of collection and processing being data intensive there is little scope of trials and errors. We at Versasia are engaged with the most accomplished and experienced human resource for working on High-End IT solutions.
Platforms that we work on:
Customer relationship management is all about setting up, building, and maintaining a relationship with new and existing clients. Studies have revealed that more than 60 percent of business comes from existing customers. Thus, it should be the prerogative of suppliers or sellers to maintain a cordial relationship with existing customers and simultaneously add on new buyers. The primary essence here is improving customer loyalty which in turn leads to increase in productivity. The easiest way of improving customer loyalty is by establishing ways of communication. It could be through telephone calls, e-mails, live chats, invitation to road shows, participation in social media, or inviting suggestions.
It has been observed that effective CRM measures:
- Increasing sales
- Gives competitive advantage
- Protects data
- Improves client retention and acquisition
- Fuels your company’s growth
High-end IT solution for e-Commerce is an elaborate affair. It needs to be understood that e-Commerce websites need to be highly functional and interactive that any other website. An e-Commerce website is created for establishing and completing business transactions. It carries out every function of a selling cycle from generation of inquiry to collection of order, execution, and payment collection. Tracking of shipment/ consignment is also a function of an e-Commerce website.
A typical e-Commerce website designed by Versasia is completed in the following steps:
- Project planning
- Analysis of system requirement
- System designing
- Project implementation
Current market trend is to have websites that are compliant on mobile devices in addition to desktops and laptops. We are equipped to design responsive websites so as to cater to a larger clientele.